December 14, 2006

Dear Colleagues:

As the launch of HopkinsOne approaches, we want you to know how much we appreciate the extraordinary work everyone has been doing to make this happen.

HopkinsOne will streamline a lot of our business workflows, routing things like travel and purchasing approvals automatically. We’ll be able to know how much money we’re spending on products and services to better leverage our purchasing power. And we’ll learn that the new system has best practices and efficiencies built right in.

Still, we understand that many people are wondering whether the new system will really work and how long it will take to learn all the new terms and new ways of doing things. The new system will work. The SAP software is used across the globe, and it’s been configured and tested thoroughly here at Johns Hopkins.

We do not expect that everyone will be able to execute all transactions perfectly on day one. It will take some practice. To help, HopkinsOne has established a go-live help desk number, 410-735-4500, to provide assistance if you need it. Additionally, several hundred of your colleagues have stepped up to provide hands-on help.

Thank you for your continued commitment to the successful implementation of the new SAP system.

Sincerely,

William R. Brody, President, The Johns Hopkins University
Edward D. Miller, Dean of the Medical Faculty, CEO, John Hopkins Medicine
Ronald R. Peterson, President, Johns Hopkins Health System